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Customer Service Representative (18-month contract) - Amico Clinical Solutions

Richmond Hill, Ontario
Customer Service Representative (18-month contract) - Amico Clinical Solutions
Richmond Hill, ON


Would you like to work for a global company that is dedicated to personal career growth?  Amico Corporation is a leading manufacturer of Medical Equipment with 8 manufacturing facilities employing over 750 people across North America.

We offer many opportunities for advancement within the Amico Group of Companies, along with a comprehensive benefit package, employer paid vacation, and management approved tuition reimbursement and an employee referral program.

Join the Amico team if you want to work for a company at the forefront of the healthcare industry… a company that cares about its employees, its customers and its products.


Primary Responsibilities:
  • Enter project information and purchase orders into work order system.
  • Process customer invoices.
  • Coordinate project shipments with logistics company for all projects.
  • Enter order details into work order system and collaborate with project managers and production team on shipping coordination.
  • Manage parts orders with clients and maintain strong customer relationships.
  • Update work order system and Smartsheet with accurate project information on a daily basis.
  • Work closely with Accounting team to ensure timely invoicing and credit application responses, preventing project delays.

Job Requirements:
 
  • Strong written and verbal communication skills, with the ability to interact effectively across various departments.
  • Proficiency in Excel and Adobe product.
  • Highly organized, detail-oriented, and logical thinker.
  • Capable of working both independently and as part of a team.
  • Strong relationship management skills with customers, distributors, and co-workers to ensure customer satisfaction.
  • Secondary education in Business Administration or Accounting is an asset.
  • Experience with Spire is an asset.
 

For more information, please visit us at www.amico.com

*only selected candidates will be contacted.
 

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